Return & Refund Policy

a. Cancellation

Orders can be canceled within 12 hours of placement (before dispatch). After dispatch, standard return process applies.

b. Returns & Exchanges

Accepted within 7 days post-delivery for:

Damaged, defective, or incorrect items

Unopened merchandise in original packaging

To initiate:

Email/call within 7 days

Provide order info and photos (if damage)

Ship item at [your address]; send tracking info

We’ll review and process remaining stock

c. Refunds

Approved refunds processed within 5 working days of item receipt

Via original payment method (credit/debit/bank transfer)

Refund time depends on bank/card issuer processing

d. Exchanges

Subject to availability

Customer responsible for any price difference

e. Shipping & Restocking Fees

Return shipping paid by customer (unless damage error on our part)

No restocking fee unless due to customer misuse

f. Policy Restrictions

No returns/exchanges for:

Intimate apparel, personal care items (due to hygiene)

Sale/discounted items unless defective

Items damaged post-delivery

g. Warranty Claims

Manufacturer warranty handled per “Return & Warranty” point in product description